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Cancellations
In cases of cancellation, no refund of rents will be made
until the cancelled period is re rented and confirmed. If the
cancelled period cannot be re rented, no money will be
returned. If the cancelled period is re rented, any rent
monies paid will be refunded to you, less a $75 fee. All
cancellations must be in writing.
Check-In
Check-In time is after 3:00 PM. Upon arrival, please
pick-up the keys to your property at your check-in office.
PLEASE NOTE: THERE WILL BE NO ARRIVALS
PRIOR TO 3:00 PM PERMITTED.
Check-Out
Check-Out time is before 10:00 AM. Upon check-out,
please leave dishes washed, trash removed, and the unit in
orderly condition. Return all keys to your check-in office.
Failure to comply with these requests may result in
deductions from your security deposit.
Cleaning Charges
A cleaning charge, usually $85, is
charged on all rentals.
Damage
All breakage and rental damage during your occupancy
must be reported to this office. Tenants are responsible for
and are expected to assume liability for any damage to the
rental and its contents, other than normal wear and tear,
during their occupancy. Units with security deposits will
be inspected carefully after your departure, and your deposit
will be adjusted if any damage is found.
Family Groups Welcome
We maintain a family atmosphere for the quiet
enjoyment of our guests. We do not allow fraternities,
sororities, or school groups under any circumstances.
ABSOLUTELY NO HOUSE PARTIES ARE ALLOWED!!
Should a group misrepresent themselves, it will be
required to vacate the premises immediately without
refund of rent.
Items Left At Rentals
Sandiegovacation.com will not be responsible for
personal items left in the unit. A $15.00 service charge and
COD costs are required if you request Sandiegovacation.com
to pick up and mail items left in the unit. Any items found
in units that are not claimed within 30 days will be donated to
charity.
Maid Service
In addition to the regular cleaning done before
your arrival and after your departure, we are pleased to offer
you the convenience of maid service during your stay. Our
cleaning service cost is a minimum of $20.00 (depending on
size of rental unit). Call our office for details and
arrangements. There will be no complimentary scheduled
cleaning during multiple week stays.
Maintenance, Refunds
All equipment in each rental should be in
working order. Please report any inoperative equipment to
our office promptly! We will make every reasonable effort to
have the problem corrected. Under no circumstances will
there be a reduction of rent for any mechanical failure of
air conditioning, dishwasher, washer, dryer, appliances, TV, VCR, SPAs,
or Swimming Pools.
Messages and Mail
Messages and mail can be received through and picked
up at our office. We do not deliver messages, except in case
of extreme emergency (death, accident, serious illness).
After hours emergency calls should be directed to our
emergency number (619)429-4295.
Occupancy
The occupancy limit of each property is clearly
stated on your lease regardless of the beds available. Children
are counted in the occupancy. Misrepresentation may result
in renters being asked to vacate the property without a refund.
Office Hours
Our office is open Monday-Saturday from
9:00 AM until 5:00 PM.
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Parking
Be advised the parking capacity at the majority of our
rental properties is 2 parking spaces.
Specific questions on individual property parking can be
addressed with one of our vacation specialists.
Payment Options
VISA, MasterCard, Cashiers/Registered Check,
Personal/Business Check, Money Order.
Pet Fees
A pet fee of $25.00 will be charged for any accompanying
pets, that are allowed only in the pet friendly accommodations.
Pets
Absolutely no pets are allowed in our non-pet friendly units.
Any pet found in or around any non-pet friendly unit will result in a forfeiture
of your security deposit and will result in immediate eviction
and forfeiture of all rents paid along with any damages that
resulted because of pet. This rule is checked and strictly
enforced.
Printing Errors
The information pertaining to each rental was correct at
press time. Sandiegovacation.com is not responsible for any
changes made by rental owners which make the description
incorrect, nor is Sandiegovacation.com responsible for any
printing errors.
Refunds
Simply stated, once you have entered into a contract to
rent a property, you are binding yourself to that property for
that time. There should be no exception of compensation or
relocation because you don't like the property or something
in the property isn't working to your satisfaction.
Unlike a hotel, we cannot relocate you without specific
authorization from the unit owner. As previously stated, we
will make every effort to correct any malfunctions or problems
encountered, but no refunds should be expected.
Reservation Fee
All rentals require a reservation fee of $100.00. This
fee is non-refundable and must be paid with the deposit of your
rental.
Reservations
Reservations can be made 6 days a week from 9:00 AM
until 5:00 PM by mail (Sandiegovacation.com, 714 Seacoast Dr. Suite #114,
Imperial Beach, CA 91932), by telephone, by internet, or in
person.
The booking deposit is due at time of booking.
Full payment is due and must be received 60 days prior to your
arrival. We do not send reminders.
Security Deposits
All of the rentals in our program require a refund-
able damage deposit. The purpose of this deposit is to allow
the owner to recover some of the expenses incurred from
obvious or malicious neglect or from additional cleaning
required due to the tenant leaving the unit in abnormally
dirty condition. The unit will be inspected after your
check-out, and the deposit remitted within 21 days from
date of departure.
In lieu of a security deposit, sandiegovacation.com
may offer a "Peace of Mind" Damage Deposit Waiver.
This option allows you to obtain a protection policy that
will cover up to $2,000 for accidental damage. This Damage
Deposit Waiver does NOT cover intentional damage, excessive cleaning,
plumbing stoppages, or payment of fines.
Taxes
Local lodging tax is calculated on the basis of
the gross amount of rent. These taxes are due with the
balance or your rent, at a tax rate of 10%(subject to
change).
Telephones/Long Distance Phone Calls
Owners graciously provide telephones for your
convenience and safety. Most of the home phones have a
phone block and a long distance call, may only be accessed
by a prepaid phone card.
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